Your data

Last updated: 15 October 2026

Your record is yours. Here's how to see it, fix it, stop messages, and delete it.

See your record

Text records to Proveam on WhatsApp, or tap My records on any invoice or receipt. You'll see every record made with your phone number, from every vendor. Vendors can also see everything they recorded in their account at app.proveam.com.

Get a copy

Email privacy@proveam.com from, or mentioning, the phone number concerned, and say what you'd like a copy of. We check the request comes from that number, then send you the copy within 30 days. This works for vendors and customers.

Fix something that's wrong

Tap Not correct on the invoice or receipt. We tell the vendor and keep a note against that record. Records are never edited: the vendor fixes a mistake by cancelling it and recording it again, and both stay on the record. If a receipt isn't yours at all, tap Not correct or email privacy@proveam.com, and we'll unlink it from your number.

Stop messages

Reply STOP to Proveam on WhatsApp. You won't get invoices, receipts or reminders from any vendor. Your record is still kept, and START turns messages back on.

Delete your data

Email privacy@proveam.com from, or mentioning, the phone number concerned. We reply within 30 days. We remove your phone number and name from our records and stop all messages. Invoices and receipts already issued stay as they were, because they're the other person's proof of the sale. Our Privacy Policy explains exactly what's kept and why.

Complain

If you're unhappy with how we handle your information, tell us first at privacy@proveam.com. You can also complain to the Nigeria Data Protection Commission.